Terms & Conditions
Last Updated: August 15, 2026
Welcome to Koko Glow. These Terms & Conditions govern your use of our website and your purchase of products from Koko Glow – Beauty and Cosmetic Store.
By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use our website.
- About Koko Glow
Business Name: Koko Glow
Business Type: Beauty and Cosmetic Store
Address: Krishna Colony, Bhiwani, Haryana, India
Email: kokoglowsupport@gmail.com
Phone: +91 7082800181
- Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our website or systems
Interfere with website functionality
Copy or misuse website content without permission
Provide false or misleading information when placing an order
- Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.
However, product colours and appearance may vary depending on your device’s screen and other factors.
We reserve the right to correct errors, update information, change prices, or modify product availability without prior notice.
- Orders
When you place an order, you are making a request to purchase the selected products.
An order may be subject to confirmation, availability, payment verification, and other applicable checks.
We reserve the right to cancel or refuse an order in circumstances such as:
Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Payment issues
Incorrect or incomplete customer information
Delivery limitations
Other legitimate business or legal reasons
If an order is cancelled after payment has been received, any eligible refund will be processed through the applicable payment method.
- Pricing and Payments
Product prices are displayed on the website at the time of purchase.
Applicable taxes, shipping charges, discounts, or other charges may be displayed during checkout where applicable.
Payments may be processed through third-party payment providers. Customers must provide accurate payment and billing information.
- Shipping and Delivery
Orders will be shipped to the address provided by the customer during checkout.
Delivery times may vary depending on location, courier availability, weather, holidays, operational conditions, and other factors.
Koko Glow is not responsible for delays caused by circumstances outside our reasonable control.
Customers are responsible for providing an accurate and complete delivery address and contact information.
- Cosmetic and Beauty Products
Customers should carefully read product descriptions, ingredients, usage instructions, warnings, and other information provided with or on the product.
If you have allergies, sensitivities, or specific skin concerns, you should review the ingredients and consult an appropriate professional before using a cosmetic product.
Discontinue use and seek appropriate professional advice if you experience an adverse reaction.
- Intellectual Property
Unless otherwise stated, website content including text, graphics, logos, images, product descriptions, design elements, and other materials may belong to or be licensed to Koko Glow.
You may not reproduce, distribute, modify, or commercially use our content without prior written permission.
- Limitation of Liability
To the extent permitted by applicable law, Koko Glow shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
- Force Majeure
We shall not be responsible for failure or delay caused by circumstances beyond our reasonable control, including natural disasters, strikes, transportation disruptions, government restrictions, technical failures, or other unforeseen events.
- Changes to These Terms
We may modify these Terms & Conditions from time to time. Updated terms will be posted on this page.
Your continued use of the website after changes are posted may constitute acceptance of the updated terms.
- Governing Law
These Terms & Conditions shall be governed by the applicable laws of India, subject to the jurisdiction of the appropriate courts and authorities.
- Contact
For questions regarding these Terms & Conditions:
Koko Glow – Beauty and Cosmetic Store
Krishna Colony, Bhiwani, Haryana, India
Email: kokoglowsupport@gmail.com
Phone: +91 7082800181