Privacy Policy

Last Updated: August 15, 2026

Koko Glow – Beauty and Cosmetic Store (“Koko Glow”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we may collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

When you use our website or place an order, we may collect information such as:

Name
Mobile/telephone number
Email address
Billing and shipping address
Order details
Payment-related information
Information you provide when contacting customer support
Technical information such as IP address, browser type, device information, and website usage data, where applicable

We only seek to collect information that is reasonably necessary for providing our services and processing your orders.

How We Use Your Information

We may use your information to:

Process and fulfil your orders
Deliver products to you
Process payments through applicable payment providers
Provide customer support
Respond to enquiries
Handle returns and replacements
Send important order-related communications
Improve our website, products, and services
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal and regulatory requirements

Payment Information

Payments may be processed through third-party payment service providers.

Koko Glow may not directly store complete payment credentials such as your full card number, CVV, UPI PIN, or banking password. Payment information may be handled by the applicable payment service provider according to its own privacy and security policies.

You should never share your UPI PIN, OTP, password, or banking credentials with anyone claiming to represent Koko Glow.

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Sharing of Information

We may share necessary information with trusted third parties where required to operate our business, such as:

Delivery and logistics partners
Payment service providers
Website and technology service providers
Customer-support service providers
Professional advisers where necessary
Government or legal authorities when required by applicable law

We do not intend to sell your personal information to third parties.

Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain your information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order processing, customer support, accounting, dispute resolution, fraud prevention, and compliance with legal obligations.

Third-Party Websites

Our website may contain links or integrations to third-party websites and services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent or authorization.

If you believe that a child has provided personal information to us improperly, please contact us.

Your Rights and Requests

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, or deletion of certain information.

For privacy-related requests, contact:

Email: kokoglowsupport@gmail.com
Phone: +91 7082800181

We may need to verify your identity before processing certain requests.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

If you have questions regarding this Privacy Policy, please contact:

Koko Glow – Beauty and Cosmetic Store
Krishna Colony, Bhiwani, Haryana, India
Email: kokoglowsupport@gmail.com
Phone: +91 7082800181